Last updated: March 4 2026
1. Who we are
eyavi.com (“we”, “us”, “our”) is committed to protecting your privacy. If you have any questions about this policy, please email us at [email protected].
2. What personal data we collect
| Type of data | How we get it | Why we need it |
|---|---|---|
| Information you give us (e.g., name, email, address, payment details) | You type it in when you sign up, buy something, or fill out a form | To provide the service you asked for, send receipts, answer questions, and improve your experience |
| Automatically collected data (IP address, browser type, device, pages you visit, cookies) | Our website and tools record it when you visit | To keep the site running smoothly, understand how people use it, and protect against fraud |
| Data from partners (e.g., Google Analytics, advertising networks) | Partners share data with us when you interact with their services on our site | To measure traffic, show relevant ads, and improve our marketing |
| Public information (e.g., information you posted publicly online) | We may find it through public sources | Only when it helps us provide a better service |
3. How we use your data
We use your personal data only for the following purposes:
- Provide the service – create your account, process orders, deliver products, answer support requests.
- Communicate with you – send order updates, receipts, newsletters (only if you opted‑in), and important announcements.
- Improve the website – analyze usage patterns, fix bugs, and develop new features.
- Security – detect and prevent fraud, protect our systems, and keep your information safe.
- Legal obligations – comply with tax, accounting, and other laws.
If we want to use your data for a purpose that is not listed here, we will ask for your clear consent first.
4. Sharing your data
We do not sell your personal data. We may share it with:
- Service providers who help us run the site (e.g., payment processors, email services, hosting providers).
- Analytics and advertising partners (Google Analytics, Google AdSense, Amazon Associates) so we can understand traffic and show relevant ads.
- Legal authorities when required by law or to protect our rights.
All partners are contractually required to keep your data safe and use it only for the tasks we assign.
5. Cookies and similar technologies
We use cookies to make the site work and to improve your experience. There are four types:
| Cookie type | What it does |
|---|---|
| Necessary | Lets you log in, keep items in your cart, and use basic features. |
| Functionality | Remembers your name or language preferences so you don’t have to re‑enter them. |
| Analytics | Shows us how many people visit, which pages are popular, and where we can improve. |
| Advertising | Shows ads that are more relevant to you and limits how often you see the same ad. |
You can control cookies in your browser settings. Turning them off may limit some features, but the site will still work.
6. Your rights
You have the following rights under data‑protection laws (e.g., GDPR, CCPA). To exercise any right, contact us at [email protected]:
- Right to know – ask what data we hold about you.
- Right of access – get a copy of your personal data.
- Right to correct – ask us to fix inaccurate or incomplete information.
- Right to delete – request that we erase your data (except where we must keep it for legal reasons).
- Right to restrict – limit how we process your data in certain situations.
- Right to object – object to processing for direct marketing or profiling.
- Right to data portability – receive your data in a common, machine‑readable format.
- Right to withdraw consent – cancel any consent you previously gave.
- Right to complain – lodge a complaint with a supervisory authority if you’re not satisfied.
7. Data retention
We keep your personal data only as long as necessary:
- Account data: until you delete your account or we are required to keep it by law.
- Transaction data: for the period required for tax and accounting (usually 7 years).
- Analytics data: in an aggregated, anonymous form after 12 months.
8. Security
We use technical and organizational measures such as encryption, firewalls, and regular security testing to protect your data. While we strive to keep information safe, no method is 100 % secure. If a breach affecting your data occurs, we will notify you and the relevant authorities promptly.
9. Children’s privacy
Our services are not aimed at children under 16, and we do not knowingly collect personal data from them. If we discover we have inadvertently collected such data, we will delete it quickly.
10. International transfers
If we move your data outside your country (e.g., to a server in the United States), we will ensure it is protected with appropriate safeguards such as standard contractual clauses.
11. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a new “last updated” date. We encourage you to review it regularly.
12. How to contact us
If you have questions, want to exercise a right, or need help, please reach out:
- Email: [email protected]
Thank you for trusting eyavi.com with your information.